Gambling at 21bit12 should be paid entertainment, not a way to make money or fix a money problem. If you're chasing losses, hiding how much you play or using money meant for bills, it's time to set limits and talk to someone.
You must be 18 or older to play. Accounts found to belong to minors are closed.
All of these sit in the account settings and take a minute to switch on. You can also ask live chat at 21bit12 to set them for you.
Deposit limits per day, week or month
Session reminders that pop up after a set time
Cool-off period - a short break with the account locked
Self-exclusion, which closes the account for the period you choose and can't be reversed early
These services are free, confidential and open to family members too. Talking to someone outside 21bit12 often helps more than any account setting.
| Service | Contact | Where |
|---|---|---|
| Gambling Help Online | 1800 858 858, gamblinghelponline.org.au | Australia, 24/7 |
| Lifeline | 13 11 14 | Australia, 24/7 crisis support |
| Gambling Helpline Aotearoa | 0800 654 655 or text 8006 | New Zealand, 24/7 |
BetStop (betstop.gov.au) lets you self-exclude from all licensed Australian betting providers in one step. It doesn't cover offshore casinos, so use the casino's own self-exclusion as well.
